POSITION SUMMARY: The Medical Administration Professional will assist in supporting the day-to-day front office operations by performing administrative tasks and ensuring high quality customer service for our patients in accordance with practice policies. PRINCIPAL DUTIES AND RESPONSIBILITIES: Under the direct supervision of the Practice Operations Manager and within established policies and procedures, the incumbent performs the following essential functions:

• Responsible for greeting patients at the front desk and coordinating check in and check out.
  • Check in patients by ensuring medical records are in EMR, demographics and eligibility verified/updated, forms completed, collect co-pays.
  • Check out patients by scheduling return appointments and providing referral information, if needed reconciles patient balances.
• Schedules appointments with appropriate physicians.
• Reconciles co-payments, daily deposits, and charge tickets nightly.
• Able to multitask and prioritize.
• Always maintains patient confidentiality, in accordance with HIPAA.
• Submit billing sheet to third party billing.
• Prepare preparation kits to distribute to patients.
• Obtain pathology reports and upload into EMR for provider review.
• Effectively interact with clinical staff and patients.
• Communicate and schedule appointments with pharmaceutical representatives.
• Keep the administrative area clean and orderly.
• Adheres to all policies and procedures.
• Performs all similar or related duties as assigned or requested.

Benefits:

• Includes 75% medical coverage, 50% dental/vision
• 401K from day one with match
• Earn time and holiday pay